Outsourced IT Services

August 15th, 2012 No comments

Maybe you enjoy banging your head against the wall when your computer displays one of those annoying error messages. Maybe you like speaking to “friendly” technical support representatives attempting to track down an answer to the issue your computer decided to have at 4:59pm on a Friday evening. Most of us do not have the time or patience for dealing with these types of issues when it happens in the workplace. This is one of many reasons for choosing a Managed Services Provider to handle your business IT needs.

What is a Managed Services Provider (MSP)? Well, like the name implies, MSPs provide managed services to their clients.

“Great. What are Managed Services?”
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How Small Businesses Benefit from Outsourced IT Support

June 3rd, 2012 No comments

The vast digitalization of many industries has made it impossible for any enterprise to survive without using computers. Operations, transactions and other tasks are now made easier as they are facilitated by both backward and cutting edge technology – small companies survive with simple personal computers while larger businesses necessitate the presence of complex networks and software.

Small enterprises seem to benefit the most from the use of technology. In so many ways, a small business IT support helps entrepreneurs in cost cutting and smooth operation. Hiring an IT service provider, for one, makes it possible for the business owners to offload several activities and simply automate them. This therefore reduces the cost of hiring and paying more staff. In-house resources will be better earmarked for investments and capital to further multiply the profits of the small business.

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What Is Social Media Management?

March 21st, 2012 No comments
what is social media management

what is social media management

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Strategies of a Great Landing Page Service

March 8th, 2012 No comments

The prime objective оf good landing раgе service finished product іs tо involve the visitor аnd mаkе him/her decide to buy the product being offered. There is also another point of a good landing page, and that is creating а satisfied client base. You would like your clients to not only visit your page regularly, but also refer their friends to it, thus bringing you more traffic. То achieve bоth goals, your landing раgе hаs tо bе designed іn а strategic manner. Bеlоw аrе fоur basic principles tо create a winning landing page:

Step: 1

Suggesting action оn thе раgе: Wіth аll thе marketing efforts рut іn bу уоu traffic іs bound tо соmе tо уоur landing раgе. Оnсе thе visitor reaches уоur раgе effectiveness оf landing раgе соmеs tо test. Іt hаs tо evolve іtsеlf іn suсh а wау thаt prospective visitor feels thе nееd оf product offered bу уоu аnd аlsо trusts уоu аs prime supplier оf sаmе. Тhе landing раgе hаs tо create а sense оf urgency іn mind оf visitor sо thаt hе takes thе decision аt earliest.

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Effects of Google +1 Button App on Online Businesses

July 17th, 2011 No comments

The Google +1 button app is another creation of Google that is set to revolutionize online businesses. Although still at its infancy, the app has been welcomed by mainly small online business owners who may be running their businesses on a tight budget. The app is said to be Google’s version of facebook “like” program, of which it can also be installed on websites and blogs. In addition, the app is built to affect search results, ad campaigns, click through rates (CTR), and ultimately the success of your online business.

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Mobile Applications: The Wave Of The Future

April 2nd, 2011 No comments

Mobile applications, or apps for short are called by a variety of names. Smartphone apps, blackberry apps, Iphone apps: These are all the same thing. Different brands have different names. Mobile apps aren’t just for phones. Basically anything you can hold in your hand, an ipod, a tablet, all have thousands upon thousands of apps available for them.

So just what is a mobile application. Think of your PC. Have you ever downloaded and installed a piece of software to make your PC more efficient, or to allow you to do things with the PC you couldn’t do without the software? Most of us have. These are software applications.

A mobile application is just a piece of software you download and install to your smartphone, tablet, etc. These are designed to add functions to your phone, or tablet to make them more efficient. It allows you to do things quickly and easily, and there are so many things you can do.

Mobile apps let you play games, have GPS at your fingertips, allow you to synch data between devices. There are apps for cat lovers, dog lovers, and apps for keeping track of your favorite sport. There are apps that let you access all of your email accounts from one place. There’s even an app that lets you use your smartphone as a DVR remote control. Now you can record from anywhere.

Many mobile apps are free and many can also be purchased at various websites online. They’re inexpensive ways to increase your productivity and to just have fun. Many people design their own apps and then sell them through these stores. There are companies that let you come up with the idea and they produce the app. You don’t even need to know how to code.

It’s been said that mobile apps are sounding the death knell of the home PC. Desktops are a thing of the past. I don’t think I’d go that far. I think I’ll keep my desktop for a while.Still, you can do many things with a smart phone that you can do with a PC. You can browse the internet, you can find things online easily without resorting to the search engines. There’s one thing you can do with a smartphone you can’t do with a PC and that’s take it with you.

There future is looking good for mobile applications. More are developed and used everyday. They are especially popular among young people. Young people love to text message and this is a smartphone app. In fact this is probably the most popular smartphone app. Another popular application for young people are the email apps. Read your email on your phone.

So it would seem that mobile applications are the wave of the future. You can do so many things with your phones now that it’s almost unbelievable. It’s almost like carrying a personal assistant around in your pocket.

Business Websites: How Does Yours Measure Up?

March 14th, 2011 No comments

We’ve all seen them. The animated and flashing graphics. The banner ads stuck everywhere. The confusing mish mash of links so that we don’t know where to go. The confusing order process. Sites like these quickly make us move on.

What goes into a good appealing business website? The first thing to consider is your domain name. Forget cutesy, we want a name that will be easily remembered. The ideal domain name will simply be your business name. It’s always best to get a .com domain as people tend to automatically type .com into the address bar. This can be tricky, but not impossible.

Next you need hosting for your site. Don’t make the mistake of settling for cheap. Does the hosting company have a toll free service number available 24/7? Are the service people responsive and helpful? Does the hosting have all of the functions and services you need? These are the questions you need to ask yourself before you order hosting.

A good business website is appealing to the eye without being gaudy. Flashy animated graphics are rarely if ever used. Banner ads if used are keep to a minimum. Color scheme is important and should be carefully considered. The header should always be professionally designed. It should state clearly what the business is about. The header is you customers first impression of your business. Make sure it’s a good one.

The most important part of any business website is clear, consistent navigation. Customers should be able to see at a glance where they want to go and then get there in two or three clicks. Some business sites use silo navigation so that links appear only as needed. This cuts down on clutter and makes it easier to find things.

A good business website will have easily found Privacy and Term of Use pages. There will also be a Contact Us and a Site Map. The easier you make it for people to find what they need the more customers you will end up with.

It’s also very important to have an easily seen newsletter sign up form. You can offer an incentive for an email address. A discount coupon, an ebook, even a free sample of a product are good ways to get people to sign up. Once they sign up you have a list of potential customers to market to. Just be consistent in your mailings and the profits will come.

Now the big question. Do you build and maintain the site yourself, or do you hire it done? Do you have someone in your company who is a wiz at web design? Is yours a small company with limited financial resources? Paying a web designer to build and maintain your site can be an expensive proposition. It can also be far less stressful. If you have the finances this is the best way to go.

If you decide to go the do it yourself route learn the basics of HTML. It isn’t difficult and makes the task much easier. You’ll need a platform to build your site on. WordPress and Joomla are two good platforms to use. WordPress is easier for the beginner and many go this route.

For more information on how to best use technology and the web for your business visit http://www.technota.com.

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Why Corporate Instant Messaging?

February 1st, 2011 No comments

Instant messaging platforms have been part of our personal communication mix for over a decade. The ease with which they allow us to stay connected with friends and family while sharing information at minimal cost is nothing short of amazing. This same convenience is sought by small and large businesses alike with regards to their internal communication.

Although the temptation is often there to use the same instant messaging platforms that we are familiar with in our personal communication for business use; special care and consideration should be given to your enterprise’s internal communication needs.

Enterprise level solutions for your company’s inter-office communications should be handled by a hosted service that is as convenient and reliable as it is secure. Just think for a moment about all of the confidential information that is conveyed between your employees during the course of a normal business day. Research data, sales figures and client information are but some of sensitive data that are routinely communicated. It is for this reason that any instant messaging solution for your business must reunite certain basic characteristics.

All communication should be encrypted over SSL/TLS. This is the same sort of encryption protocol that is used for online banking and shopping transactions. A corporate instant messaging system should also incorporate some degree of logging functionality. This safeguards the content of the communication on servers for a predetermined period of time in the event that reference must be made back to a specific line of communication at some point in the future. Of course, making certain that the system is in compliance with governmental guidelines, such as HIPAA, SAS70 and PCI standards, is also important.

Having a user-friendly corporate instant messaging system can greatly increase your company’s ease of communication and efficiency. In searching for a solution, however, do not allow yourself to overlook the fundamental requirements for such a system. Always keep in mind that the best instant messaging system will combine user-friendly operation, ease of implementation and maintenance along with top-notch security and compliance elements built in.

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Do You Need a Fully Managed Support Service?

November 29th, 2010 No comments

We live, work and operate within a digital world. Everything and everyone uses computers and other technology. Things have developed so far, even in the last decade, which the setup, running and maintenance of even smaller companies is beyond the understanding of most technically minded people. The fact is that there are precious few employees sufficiently trained and experienced in the world of IT to be able to provide your business with anything like the support that it needs, whilst fulfilling a different role within your organisation.

You need a dedicated IT team, yet for most companies, the costs and administration involved with such a venture is too much to bear. To be exact, you need to outsource your fully managed IT support service.

An average employee today may be sufficiently capable of dealing with one crashed computer, but what if a network of computers fails? Correction of such problems is beyond almost anyone without high quality IT training.

But a fully managed IT support service can also help you when you are setting up and designing your IT system. You can liaise with the IT team in order to find the best solution for your business. The kind of insight from the technicians that work with these systems day in and day out can be invaluable.

So do you need a fully managed IT support service? Ask yourself this question – if your technology failed, if you were unable to have devices communicate with each other, how would your business cope? In this day and age, it only takes a small slip and you can lose your place in the market. With a fully managed IT support service, you can rest at ease knowing that you have 24/7 IT support for your business needs.

Technota, Inc. offers a wide variety of services and specializes in remote and on-site IT support for small to medium sized businesses. Please visit our site at www.technota.com for more information. We offer a FREE consultation to determine how we can fulfill your needs.

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The Need for an Outstanding Website

November 27th, 2010 No comments

The internet has dramatically changed how we, as a society, do business. All businesses need to recognise that the goal posts have shifted in just the last few years. Today it is a businesses online presence that will make or break their success. The irony is that most businesses will only give fleeting thoughts to their website layout, whilst investing massive amounts of money (comparatively speaking) into their traditional store fronts. Websites are not only the future, but also the present, and any company that does not recognise this is holding themselves at a massive disadvantage in their chosen market place.

Designing a website involves taking into account many different factors and putting them together into the one design; it is a balancing act with incredibly high stakes for the client. Modern websites need to be simple to navigate and intuitive to use, whilst encouraging conversions or sales, all the while driving your brand home to the reader.

Consumers are so quick to judge today, that if your website is in anyway unclear or fuzzy on how they are to navigate or purchase a product from you that they will abandon your site in favour of a competitor. So your site needs to be sleek and clear. It needs to be obvious how a reader navigate and use your site and services. You cannot afford to be unclear. You also cannot afford for your brand to be tarnished in any way – your site needs to be the very embodiment of your branding. Failure to get these aspects spot on and it could cost your company dearly.

Given what is at stake, it is incredible to think how many companies outsource their websites to just about any low bidder. For modern companies, everything rides on the success of their website. Surely only the most professional of website designersand builders should be employed for this work.

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