Hosted Helpdesk System

More often than not, smaller companies lack the organization they need to maintain their infrastructures properly. Employing qualified individuals is only half of the battle. Without a system in place to keep their efforts focused and accountable, business owners often lack useful metrics for measuring their success. Technota offers a complete trouble-ticketing software solution for small and medium size business. Our application is web based, secure, customizable, and accessed from any browser for ease of use. We provide a system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.

• Accessible from Anywhere with an Internet Connection

• Customizable Workflows

• Hosted in SAS70 Compliant Data Centers

• Unlimited Technician Roles

• Extensive Reporting Engine

• Intuitive Graphical User Interface