Hosted Helpdesk System

More often than not, smaller companies lack the organization they need to maintain their infrastructures properly. Employing qualified individuals is only half of the battle. Without a system in place to keep their efforts focused and accountable, business owners often lack useful metrics for measuring their success. Technota offers a complete trouble-ticketing software solution for small and medium size business. Our application is web based, secure, customizable, and accessed from any browser for ease of use. We provide a system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.

  • Accessible from Anywhere with an Internet Connection
  • Customizable Workflows
  • Hosted in SAS70 Compliant Data Centers
  • Unlimited Technician Roles
  • Extensive Reporting Engine
  • Intuitive Graphical User Interface

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